J.D. Moyer

sci-fi author, beatmaker

Improve Your Human Operating System — Consciously Reorder Your Values

Values ... but which ones? What would Mr. Rogers do?

Values … but which ones? What would Mr. Rogers do?

Recently I read Awaken the Giant Within by Tony Robbins. I’d been curious about the book for a long time but I’d been reluctant to buy it … somehow I didn’t want to succumb to the Robbins money-minting self-help machine. On the other hand Robbins has worked for decades to develop and share a complete life system (something I’m also interested in). However when I realized the book was both available for free download and for sale on Amazon.com for $0.01 (used), I realized I didn’t have an excuse. I picked up a used paperback for the cost of shipping.

A Message From the Nineties

Awaken the Giant Within was first published in 1991, and the book shows its age. Many of the heroes and exemplars of the book have either died tragically, fallen into disgrace, and/or committed heinous crimes (Robin Williams, OJ Simpson, Bill Cosby, Donald Trump, Ross Perot). Of course these names leap out with hindsight, but it’s enough to question Robbins’ ability to judge character. Robbins also had trouble thinking of women to either quote or use as positive examples (the book was written before the Oprah/Robbins alliance).

Values as a Decision-Making System

These criticisms aside, the exercises themselves hold up well. The book contains many useful personal development tools*, but one stood out in particular and using it has already changed my behavior and quality of consciousness for the better. The tool (described in Chapter 15) is a series of simple exercises that includes:

  1. Values inventory (listing your values — what’s important to you — in order of most important to least important).
  2. Considering if that order is working for you in terms of what you want out of life, and changing the order as a way of shaping your own decision-making system.

Everyone has values, whether or not we’ve considered them or not. We inherit values from our family (especially our parents), peers, and culture. When we make decisions we consult these values (usually subconsciously) to guide us in one direction or another. Sometimes the values we hold are in active opposition to each other. We might value both earning money and spending time with our family, but these two values can pull us in opposite directions.

In the first version of my values list my top value was creative work (fiction writing, music producing, etc.). Also very high on the list were love/friendship, vitality/health, and kindness/compassion.

The flip-side of the exercise is making a list of what Robbins calls “moving-away from values.” These are the things you actively avoid in life. My initial “moving-away from values” included poor health, depression/hopelessness, boredom/stagnation, and being cheated/taken advantage of.

Both lists included many more values, and the more I thought about it, the more values I added.

Creating these lists, and even more so ordering them, was mentally strenuous. What was more important to me, health or creativity? Where did one value end and the next one begin? What does love as a value mean exactly?

It helped to remember that it was just an exercise, and I didn’t need to make a perfect list. The process was the important part.

After I made the initial lists I reflected on the question Robbins asks on page 363: “In what order do my values need to be to achieve my ultimate destiny?”

Ultimate destiny. Hmm … not sure I have one or want one. Don’t we all have the same ultimate destiny? But I got the point — Robbins pushes the reader to go beyond “What is important to me?” and to consider “What kind of person do I need to be to have the kind of life I want to have?” It’s an important distinction.

After a few days of reflection and list-editing, I ended up with these as my top five “moving towards values”:

  1. love (friendships and family relationships)
  2. quality of consciousness
  3. creative work
  4. vitality/energy
  5. kindness/compassion/empathy

Following these top five were an additional 32 values (loosely prioritized), and the very last value in my list:

  • luxury/being rich

Yes … I admit it, I’d like to be rich and live a more luxurious life (like flying first class once in awhile, traveling without extensive budgeting and cost-optimizing). But it’s the very last value on the list (financial well-being is much higher).

“Creative work” dropped from first to third. Ultimately my relationships and my state of mind are more important. Probably, putting those values ahead of creative work will improve the work itself. For me, inspiration comes when I’m feeling good, and I don’t feel good if my relationships aren’t going well or if I’m not making meditation and other practices that improve my state of mind a priority.

Vitality/energy also dropped a bit as a value. Having experienced poor health, I know the value of taking care of oneself. But excellent health is not that closely associated with happiness and life satisfaction (jump to 2:00).

Life Changes

So what difference did listing and then consciously considering and reordering my values make?

In the weeks following the exercise, I’ve done a few things that I attribute to this exercise, including:

  • Resetting my relationships with my daughter (age 6). I felt like I was too much in the “rules enforcer” role, with not enough fun times. We’ve been enjoying each others’ company much more since the reset.
  • Raising my consulting rates, which has reduced the number of hours I need to work, allowing me to spend more time with family and friends (and also on writing and hobbies).
  • If I find myself in any kind of negative mindset, stopping whatever I’m doing and taking whatever steps I need to get in a better place. Sometimes this is an honest, non-accusatory conversation with a family member, sometimes taking a walk or lifting weights, sometimes meditation, or sometimes doing some work that I’ve been putting off.

In addition to these specific changes, I’ve noticed a sense of clarity in terms of decision-making. Should I do x? It’s easy to evaluate if the activity in question supports or detracts from my top values.

Moving Away From Values

Listing and prioritizing my “negative” values was just as useful and revealing. After the listing and reordering process, my top five anti-values are:

  1. cruelty/evil/maliciousness
  2. depression/hopelessness
  3. loneliness/isolation
  4. chronic pain or disability
  5. poor health/low vitality

Another twenty-five follow. The very last item on the “moving-away-from” list is:

  • brief discomfort/pain

In other words I don’t generally want to be uncomfortable or feel pain, but I’m not going to work hard to avoid it, especially if the benefits are great (like brief discomfort from cold water immersion, which can have positive health benefits). Another item low on the list is waste/inefficiency. I don’t like to waste or be inefficient, but it’s way more important to be a good person, to not be depressed or lonely, etc.

Working on the negative values list brings up some hard questions. Would you rather experience chronic pain or be lonely and isolated? Neither, obviously, but which one are you going to more vigorously avoid? Don’t want to be broke, humiliated, ugly, and ignored? Neither do I, but I’d rather be all those things than be a cruel, lonely, depressed person.

The result of the negative values listing and ordering was greater clarity in decision making, especially in terms of avoiding behaviors that I know from experience send me into a negative spiral.

 Is Personal Development Narcissistic and/or Another Form of Procrastination?

To some extent, yes to both questions, but that doesn’t mean selected exercises aren’t worth doing. The values listing and prioritizing is a good one.

I chose to do ALL the exercises in the book, and it took a long time. I didn’t get as much done in other life areas while I was spending hours listing and reordering my values, and engaging in the fifty or so other exercises the book recommends. The values prioritization exercise was one of the most helpful; others less so. At times I felt guilty of navel-gazing and over-self-analysis. Would I be better off using my time to be productive or have fun?

There is a definitely a point of diminishing returns in regards to self-help work of this nature. I’m glad I did the values listing/reordering exercise, but it’s not something I would feel a need to repeat more than once a decade or so.

For someone facing difficult decisions, or in the midst of a big life change, a values inventory could potentially serve as a powerful compass to guide decision-making and set a new course.

Expectations vs. Results

I expected that reading Awaken the Giant Within might motivate me to work harder and reach higher in terms of professional and financial goals. While I did end up strengthening my commitment to goals in these areas, the more significant life changes I made were in the areas of emotional processing and family relationships. Working on the values exercises in particular, I could feel my emotional intelligence increasing.

The net result is that I feel more aligned in my intentions and motivations. Now that I’ve explicitly decided which motivational substructures have priority over the others, the “wars within” have subsided.

*Other Tools and Exercises

There are some other techniques and tools in the book worth mentioning:

Neuro-associative Conditioning or NAC
Consciously associate massive pain with behaviors you don’t want to continue (like smoking or eating junk food); associating massive pleasure with behaviors you want to encourage (exercise, meditation, whatever you feel you need to be doing to improve your life).

Control of Attention and Focus, or “Manipulating Submodalities”
Changing the intensity of our emotions by manipulating aspects of our thoughts as if we were editing video or audio (brightness, contrast, color, zoom, amplitude, etc.)

Modulating/Changing Vocabulary and Metaphors used to Describe Feelings/States
For example instead of habitually saying “I’m furious” experiment with saying “I’m miffed.” The more ridiculous your language, the better (in order to break up your habitual emotional reactions).

Asking the Right Questions
Use question-asking as a tool. Don’t indulge in unhelpful questions (“Why me?” “Why do bad things always happen?”) and build a toolkit of helpful questions such as “What is helpful about this problem?”

The KonMari Method is Changing My Life

I awoke this morning, earlier than usual, trembling with excitement. It had been awhile since the thought of the day’s activities filled me with such gleeful anticipation. The task ahead: sorting and discarding my papers and documents. You see, I have succumbed to the KonMari method, and I am under the spell of this technique’s transformative powers.

A couple weeks ago I picked up an unassuming little book at my mom’s house: The Life-Changing Magic of Tidying Up: The Japanese Art of Decluttering and Organizing by Marie Kondo. As I flipped through the table of contents I made little grunts and chuckles of appreciation. The chapter titles hinted at a mind that deeply understood the emotional baggage of stuff. Some were calls to action, like Start by discarding, all at once, intensely and completely. Another pointed to the method for deciding to keep or discard: Selection criterion: Does it spark joy? Others were straight-up rules: Downgrading to “loungewear” is taboo. This Kondo woman knew stuff. I was intrigued. My mom said she would pass the book along as soon as she’d finished it.

Marie Kondo is an interesting character. Late in the book she briefly analyzes her own obsession with tidying up. A middle child, she received a dearth of attention from her parents, and tidied up to receive approval, and also to control her own environment. She read housekeeping magazines from the age of five, and eagerly volunteered in her elementary school class for the job of organizing classroom cupboards and closets.

Her writing voice at first struck me as stern; she is uncompromising in her rules and methods. But later I came to recognize the tone of confidence born of experience. Obsessed with tidying and organizing, she has literally tried every method. Her confidence is hard earned (not only from field experience with many clients, but from a lifetime of reflection on the art of tidying).

The basic method is this: go through all your possessions by category (starting with clothes, then books, through the other categories, and ending with mementos — basically easy to hard so you learn the method with your least precious items). Hold each item and determine if it gives you joy. If it doesn’t, discard it. Most of her clients end up discarding (or donating or recycling) between half to three-quarters of their possessions. Through this process, their life is transformed, as they process and release their emotional baggage along with their physical junk.

Kondo comes from a Shinto background, and she communes with objects in an animistic sense, aware of their life and energy and their relationship with their owners. Whether there is any truth to this or not, her selection criterion (holding an object to see if it sparks joy) is deeply powerful. If it doesn’t spark joy, she suggests that you thank the object for the role it played in your life (maybe teaching you that you don’t look good in that color) and letting it go.

Kia and I read the book over the course of a few days using the “racing bookmarks” method. After only a few chapters we started the process. Together we discarded two giant garbage bags of clothing. Our six-year-old daughter wanted to do the process as well and contributed a third somewhat smaller bag. The old and worn stuff I threw away, the rest I dropped off at Goodwill.

Suddenly there is space in our drawers and closet! The piano has nothing stacked on it! Our bedroom is transformed. I am eager to continue the process. I keep thinking of things I want to throw away.

Kondo’s “KonMari” method is one I fully endorse without hesitation. Every so often I come across a “life system” that is so nearly perfect that I can’t think of a single improvement. Of course not every part of every system applies to every person (I only skimmed the section on how to organize your stockings) but the guidelines and rules she suggests make perfect sense to me. I will be following the KonMari method to the letter. I’ll do a follow up post when I reach the “click” point Ms. Kondo refers to: the moment when you have discarded enough, and now the objects in your living and working spaces are only the ones that bring you joy.

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A Thank You to Readers, and What’s To Come in 2015

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“Start of blue hour at the village” by Jeff S. PhotoArt

It was only a few months ago that this blog passed one million views, and now we’re quickly coming up on two million. I’m happy that so many people are finding value here! Thank you for stopping by — I realize your time is valuable and you don’t have time to read the entire internet everyday.

If you’re new to this blog and not sure if it’s for you, here are some topics I’ll be writing about in 2015:

  • A series of “how to invest” posts written specifically for millennials (but hopefully useful to everyone). These posts will also go into gory details re: each of my own major investing mistakes and what I learned from each one, and go on to reveal my current investing system.
  • Share a natural hair-regrowth method I am currently using that is causing my hairline to actually advance (as opposed to retreat). I’ll also introduce you to the young man who told me about this method and has some interesting ideas about what causes hair loss and how to reverse the process. Before and after pictures will be included.
  • Updates on my fiction writing progress and daily writing habit, including a new method I am using to consistently break the 1000 word/day target (I realize many authors write much more than this already, but for me it’s a breakthrough).
  • A planned experiment, at least 30 days long, where my family goes from car-owning or car-leasing to walking/biking/occasional car-sharing.
  • More posts on my evolving life system that encompasses conscious prioritization of personal values, defining life purpose, effective goal setting, motivation methods, planning and strategizing, and daily production commitments.

That’s what’s in the pipeline!

LQ-1151_200Here’s a gift for you house music lovers. It will put you on the Loöq Records mailing list, which will expose you to even more fantastic, deep, house and ambient music (just so you know what you’re getting into).

One final thought … here are my wife Kia‘s old and new lists for how to experience the holidays. I think it’s a good rearrangement of priorities, don’t you?

OLD LIST
1. Getting it all done.
2. Surviving it.
3. Work.
4. Having a nice holiday.

NEW LIST
1. Have a nice time with my family.
2. Relaxing.
3. Experiencing holiday joy.
4. Enjoy yummy food & beverages.

Happy Christmakkah!

Losing Weight in the United States is an Act of Rebellion

Disney wants to fatten you up.

Disney wants to fatten you up.

I just got back from Disneyland. Fun trip. Also a bit of a shock, in one regard.

America is fat. Seriously fat. The number of people I saw who were disabled by weight problems was disheartening and saddening.

In the Bay Area, it’s easy to forget this fact. On average, we’re thinner here. It’s not because we’re morally superior or have more willpower. It’s because we have access to fresh food, and we live in a microculture that encourages healthy eating, organic food, and exercise.

Most Americans aren’t so lucky.

What I realized, looking around at my fellow Americans, is that to eat a decent diet in most parts of the country is an act of rebellion. To eat well (real, high quality food), the average American is rebelling against:

  • what most restaurants have available on their menus
  • packaged items advertised as “food” on television
  • 9 out of 10 aisles in the average grocery store
  • cultural conditioning
  • the fattening and hormone-disrupting foods our government subsidizes (sugar, corn, wheat, soy, etc.)
  • in many cases, what your family serves for dinner

There are thousands of voices telling you to eat the wrong foods: pseudo-foods that won’t support your health; packaged foods that will make you fat (or fatter); Franken-foods that will leave you with no energy and feeling depressed.

It was a wake-up call for me … I had forgotten how bad it was out there in mainstream America. I want to reach out to U.S. readers who are struggling with weight (some of you have contacted me personally), and who may not have access to the culture of good food that is so readily available in the Bay Area and other health-conscious parts of the country.

Words of encouragement to those who would like to lose 30 or more pounds of fat (at least half the adults I saw in Disneyland could easily lose this much):

  • In most of the United States, the deck is stacked against you in terms of eating well. That doesn’t mean you can’t succeed. U.S. food culture is changing, slowly. You can be part of that change.
  • To make a change in your diet, health, and life, you will need to commit 100% to the process. To do this, take some time to consider the consequences of not changing your diet (Type 2-diabetes, reduced virility, reduced mobility, early death) and also the rewards if you do change (improved energy, physical attractiveness, self-confidence, better health, better sex life, longer life).
  • Once you commit to a change, you will get friction from your family and friends who may feel that you are judging them. Make it clear that you are just trying to get healthier, and that they do whatever they want with their own bodies, and that you are going to eat real food regardless. (Secret: if you stick with it, they’ll eventually follow)
  • Your first step, which will yield massive results, should be to eliminate or greatly reduce refined carbohydrates. This includes high-fructose corn syrup (soda), white flour (bread, pastry, donuts, etc.), and sugar (ice-cream, candy bars, etc.). If you only make one change, it should be this one. You might have a rough couple of days while your body adjusts to not having a massive flow of sugar available at all times, but you’ll adjust.
  • To get your (fat-burning) liver in good shape, go easy on the alcohol. A 40-day reset was helpful for me. Beer is good, but beer is not your friend.
  • Second in importance (after removing/reducing refined carbs) is getting rid of processed oils that oxidize easily, promoting inflammation, chronic disease, and weight gain. These include vegetable oils like corn oil, canola oil, sunflower seed oil, other seed oils, and trans-fats (partially hydrogenated oils). I’m guessing that for most Americans, the biggest sources of these oils are french fries, popcorn, and chips.
  • What should you eat instead? Fresh fruits and vegetables, good fats (extra virgin olive oil, coconut oil, butter from grass-fed cows, unsalted nuts and seeds, avocado), and humanely raised animal products (the “humanely raised” is not only to be a good person, but free-roaming, grass-eating animals tend to be healthier, happier, and more healthful when you eat them, especially in terms of omega-3 fatty acid content). If you don’t have access to grass-fed meat and free-range poultry and eggs, consider supplementing your diet with fish oil (for omega-3 fatty acids), or eating more fish (but only eat wild-caught, low-mercury fish, like sardines and wild salmon).
  • Don’t replace refined carbs and classic desserts with massive amounts of “natural” fructose. Eating an apple or a square of dark chocolate is fine. Skip the 12oz. glass of OJ or big handful of raisins or granola bar. Lots of fructose is hard on your liver and will slow or prevent fat loss.
  • What about grains and beans? This is not the post where I tell you to go paleo. Unless you have serious digestive or autoimmunity issues, eat small amounts of properly-cooked beans, and lower-gluten grains like oats and rice. Organic whole-grain (or even partially whole-grain) sourdough bread may be fine too. Consuming grains and beans (neolithic/agricultural foods, which our bodies have had less evolutionary time to adjust to) are fine, for most people, in moderation (but if these foods give you digestive issues, get your complex carbs from starchy vegetables instead).
  • Get your gut bacteria working for you. Your gut biome will change as your diet changes, but you can fast-track a healthy gut biome (which will help you burn fat and improve your mood) by eating probiotic foods like raw sauerkraut and plain kefir.
  • Reduce your exposure to bisphenol-A and other hormone-disrupting chemicals. Common exposure sources are plastic water bottles, packaged foods, canned foods with plastic linings (soups, tomatoes), and thermal receipts (BPA can be absorbed through the skin).
  • If you have a deep emotional attachment to a food, eat that food once in awhile. Even eating it once a week probably won’t hurt you, as long as the rest of your diet is good. It makes sense to eliminate foods that you don’t actually enjoy that much first.
  • Don’t think in terms of dieting. Think in terms of permanent positive changes to the way you eat. Think in terms of nourishing your body, mind, and spirit.
  • Find out what works for you, in terms of your taste preferences, cultural upbringing, budget, food sensitivities, ethical standards, etc. Do it your way.

Supplements

There are no magic weight loss supplements. Diuretics, stimulants, and laxatives will all harm your health — don’t take them. Some supplements may support weight loss by reducing inflammation, improving insulin sensitivity, and improving liver function. If you don’t have a negative reaction (try them one at a time so you know), the following might be helpful:

  • fish oil (2-4g/day, depending on body weight)
  • vitamin D (2000-4000IU day, depending on body weight)
  • chromium picolinate (up to 200mcg/day, support insulin sensitivity)
  • milk thistle (support liver function)

I’m not a doctor, and you should consult yours before taking any supplements.

What About Exercise?

Yes, exercise! Exercise is great for you. But in terms of losing fat, diet is at least 80% of the equation. Most people would lose fat just by walking around Disneyland if the diet part of the equation was looking better.

I think the key to a successful exercise program is finding a physical activity that you enjoy, and that is easy to do. Then do it every day.

One More Voice

I realize that there are at least 1000 blog posts offering this exact same advice. But seeing how massive of an obesity problem we still have in this country, I can’t be silent. Even if this post only helps one person lose five pounds, it will still have been worth it to me to write it.

Mainstream food culture in the U.S. still sucks. For those of you who don’t have local access to good food culture, I feel for you! Until your local culture changes, find what you need on the internet (places to buy good food, recipes, health information, like-minded folks), and keep your own standards high.

It’s rough out there. Don’t give up. Raise your standards. Corporations and government will follow where the people lead. So rebel against the bad food that makes us sick and fat. Together, we can change the USA from the land of the fat to the land of the strong.

11 Ways to Succeed as a Freelancer

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Lance at the ready!

I’ve worked as an independent contractor for about twenty years (with a few breaks to try out working full time, or not working at all). I always came back to “freelancing” (I love that word — it implies you’re in armor, on your trusty steed, ready to ride into battle in exchange for a full coin purse) because of the flexibility, high compensation, and variety.

Blog reader Marcin asked awhile back for insights on freelancing. I’ve done my best to compile a few insights below. Some of these came easy, others “the hard way.” My own field is database application development, but I think the ideas will carry over to most types of freelance work.

1. Go Where the Work Is

It doesn’t make sense to take on the uncertainty of working for yourself unless there is work to do. Generally it’s not a good idea to develop a specialized skill set and then spend time searching for a where to apply that skill (and try to get paid). Successful freelancers find the work first, then find a way to do it (learning new skills as needed).

I think many freelance careers get started with a regular job. If you and your current employer can come to an agreement — specific work for specific compensation — it may benefit both of you. You’ll gain more time, more freedom, and higher hourly compensation. Your employer stands to pay less tax, and less money overall to retain your specialized skills.

2. Your Client’s Success = Your Success

Help your clients succeed. Own their problems and provide solutions. If you adopt this attitude, your clients will come to trust you and depend on you.

3. Underpromise and Overdeliver

Build “buffer time” into your estimates and quotes, both in terms of billable hours (or days) and actual time. What initially sounds easy invariably isn’t — if the work were easy they wouldn’t be paying you good money to do it. Expect hidden complexity, additional requests not included in the original specification, and unanticipated problems, all as a matter of course.

Once you’ve underpromised, work hard to come in below budget and ahead of time. Once again this will build trust in the relationship and you will come to be seen as reliable and dependable.

4. You’re only as good as your last job.

If you blow it, don’t expect to be hired for the next project. As a freelancer, you’re free to say yes or no to both projects and clients, but so are your clients. Don’t expect loyalty.

So try not to blow it. Come through for your clients. Deliver results, not excuses!

That said, you might get fired, and then rehired, and never know it. If you mess up, salvage things as best you can and don’t burn any bridges. You might receive a call in a year or two, when your client realizes you didn’t do such a bad job after all (maybe they tried hiring someone else who did an even worse job).

5. Try to maintain at least five active (or semi-active) clients.

Usually one or two clients will take up the majority of your time. But invariably, even if you have been delivering quality work, things will slow down. Maybe your main contact at the organization will go on vacation, or get a new job. Maybe your client will switch technology platforms, or business focus, or even move operations to a different city. Expect change.

The only way to have a steady flow of work as a freelancer is to reach “critical mass” in terms of the number of clients you support. This will require you to be able to handle multiple simultaneous projects and “crunch times,” but it will provide security in terms of income flow.

6. Expect your clients to mirror your behavior.

Your clients will probably mirror whatever standards you set in terms of communication style and habits, so consciously set a standard you are comfortable with.

For example, if you don’t like working at night, don’t call or email your client (or respond to emails or calls) after 5pm. They’ll quickly get the message.

When I communicate with a tone that is friendly but semi-formal, my clients respond in the same way.  I prefer it when communications are concise, clear, and specific, so I apply those standards to my own communications and generally find them mirrored back.

7. Don’t tolerate abuse.

One of the joys of working for yourself is that you never have to tolerate tyrannical or even unreasonable behavior. This has almost NEVER been an issue — I really like the vast majority of my clients — so when recently someone associated with one my clients was unreasonable and rude during a phone conversation, I was genuinely surprised.

I resolved never to speak with that person on the phone again. I expressed this intention to my client and they were 100% supportive; it turned out there was no need for the two of us to directly communicate. Problem solved.

Very rarely you may find that you can’t tolerate the communication style or demands of a client. In those cases you can “fire” your clients, or explicitly state your communication requirements and allow your client to either conform or find someone else to do the work.

8. Understand and master your internal monologue.

It’s likely that as a freelancer there will be times when you feel confused, lost, and overwhelmed. This could be a result of taking on more work than you can handle, encountering difficult problems, asymmetrical expectations, or communication breakdowns.

At times like these, don’t talk yourself into a pit of despair. Problems feel unsolvable until you solve them (and then, with hindsight, you usually realize they weren’t that hard).

Use language to reduce the intensity of your emotions, when necessary. Why not consider an “impossible” problem to be “a tad challenging”?

Usually, when you feel overwhelmed, you need one of the following:

  • a break
  • a good night’s sleep
  • someone in your field to bounce the problem off of
  • more information from your client

Try to avoid words like “impossible” and “can’t”. Instead, look for ways to deliver value to your client. And remember most clients will be open to alternate solutions and unconventional approaches as long as they work.

9. Bill fairly (fair to both your client and yourself)

Your client should have the experience of getting good value for the money they pay you. That feeling is more important than the actual amount of money, so make sure they get it. Regardless of how many hours you put into the project, the client’s feelings about the end result will have more to do with:

  • Did the deliverable match or exceed their expectations?
  • Did the deliverable make them look good?
  • Did your work make their job easier?
  • Did they feel listened to and respected during the work process?
  • Did you respond to change requests and other service needs in a timely, helpful manner?

Your clients will feel much better paying $10,000 for a product and process that feels high quality than $5,000 for a difficult process and a shoddy deliverable. Fairness in your client’s mind corresponds to value received, not the actual amount of money.

The amount you bill should be fair to you as well. As a freelancer you will be paying for things that most regular employees have covered or subsidized (health insurance, self-employment tax, savings plan, and so on). Of course you need to consider what price the market will bear, but don’t charge too little for your services.

10. Don’t disregard “small” clients

Make sure you maintain your high standards for quality at all times, even for “small” clients. You never know when a “small” client might turn into a tsunami of work and money. The tiny project you’re working on might only be the tip of a gigantic iceberg.

11. Love What You Do

Even more important than “doing what you love” (though I’m not knocking it) is loving the work you do have.

But how?

For most people, helping people feels good. And getting paid well to do it doesn’t hurt. So that’s a good start. Deliver great value to your clients and feel good about it!

Often the “bad” parts of a job can be eliminated by simply choosing to do things a different way. I have a “don’t” list that I’m strict about. I just avoid the following, because I’ve learned over times these are the precise situations and circumstances that make me miserable (and life is too short to make yourself miserable on purpose).

  • working with a slow or unreliable internet connection
  • working nights or over the weekend
  • working when I’m tired or hungry (take a nap or eat instead)
  • working more than about twenty-five hours a week
  • working for organizations or companies who I don’t think are acting ethically or creating real value

These rules aren’t hard and fast — sometimes I’ll do some work in the evening for a client if it will really help them out. But there’s no reason to work under poor conditions when you have the choice not to.

So avoiding pain is half of the equation. The other half is actively enjoying the work. I find that I consistently enjoy my work more when I do the following:

  • when I’m friendly with clients and get to know them as people
  • when I strive for the highest possible quality
  • when I take the time to learn new techniques and methods
  • when I frame problems as puzzles or challenges
  • when I push myself to learn and use new tools and languages
  • when I take time time to optimize my working environment (light, sound, music, fresh air, ergonomics, etc.)

Remember that deferring happiness until you are successful is always the wrong strategy. When you succeed, your mind will simply pick a new success target, and you will be stuck deferring happiness forever!

Instead, find ways to be happy moment to moment, in the work. Feeling good will increase your effectiveness and chances at success.

Square One

If you are just starting to think about a freelance career, I would recommend this post from Ramit Sethi. Ramit makes the excellent point that everyone has marketable skills, and he provides some tools to help you think flexibly about your own skills (which you might take for granted … it’s easy assume that just because you know how to do something that everyone else does too).

I hope this list was helpful for you freelancers and aspiring freelancers. Please share your own insights below!

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